Freddybear: My Internet's down!!!!
Cable Guy: How long has it been down?
Freddybear: About 20 minutes.
Cable Guy: Take a look at the modem and tell me what the lights are doing.
Freddybear: They're all OFF!! Does this mean I need a new cable modem????
Cable Guy: See the button on the top of the box? Press it for me.
Freddybear: OK. I pressed it. All the lights are coming back on. What is that? A reset button?
Cable Guy: That's the power on/off switch.
Freddybear: Oh
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